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Needs
Assessment Phase
One of the most critical stages of the
network development process, is the needs assessment
phase. In this phase we analyze your
system by assessing existing conditions, identifying
it’s strengths and weaknesses along
with your needs for the future growth. It is only after these elements
are in place, that a proper system can be designed for your business.
Systems Proposal & Design Phase
This phase of our process involves the
logical and physical design, implementation and
data transfer of the network systems.
First our proposal presentation along with logical flow diagrams will
demonstrates how data and information will flow throughout your
organization. Next, we will explain how the logical flow diagram
translates into hardware and software. Lastly, we follow with a training
process to your designated staff to ensure a thorough understanding of
how the system operates.
System Support
After the system becomes operational,
Terminal Cases provides ongoing system support through our comprehensive
service agreements. Our service agreements cover system maintenance,
troubleshooting, and upgrades etc. Terminal Cases will acts as a sole
support team, or assists your in-house IT staff as needed.
Through the use of our remote network
management resources, we are able to identify the situation and begin
the troubleshooting procedure before arriving on-site, this minimizes
productivity loss through reduced down time.
System Administration
Terminal Cases continues it’s
consulting throughout this ongoing process; working together with you
and your staff we will assist you in the planning, management, and
implementation of any and all new and future projects. Our continuing
analysis utilizing the best network remote monitoring tools of the day,
will allows us to keep your system operating efficiently as you
and your business grows in the
21st
Century.
Furthermore, Terminal Cases will keep
you informed of emerging network technologies and how they relate to
your industry and business.
Our strategic partnerships with
companies such as
3COM, HP/Compaq, IBM,
Apple, Novell and Microsoft allows us the unique opportunity to invite
our clients to attend product introductions and technical seminars to
help keep you informed of today’s breaking technology and tomorrows
dreams.
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